“We enjoyed the journey our research took us on: speaking with people in our community, better understanding their challenges and desiging a solution that could bring value to their lives.”



Billy Blue College of Design at Torrens University - Australia

A team of 2nd and 3rd-year bachelor students at Torrens University Australia in Sydney and Brisbane, studying a combination of commercial, interior design & communication design. They are passionate about using the power of design to improve the lives of people impacted by natural disasters in Australia.


Team members - Anita Justins (Australia), Dennis Tseng (Taiwan), Ehlayna Jacob (Australia), Krissi Bourke (Australia) and Nicola Johnson (Australia)

“Team Merino came to each meeting prepared with questions and detailed artifacts to share. It was great to see all five members so engaged in using design thinking to solve issues surrounding emergency housing needs.”

Assessment coach, Hayley Williams - User Experience Designer at IBM, San Jose, United States

Service concept

Merino - an online disaster recovery service helping people who have been impacted by natural disasters navigate their way through the recovery process. Merino uses data to connect those in need with tailored support, delivering the right products and expertise at the right time, minimising waste and maximising efficiency.


Other teams


Initiated and powered by Philips Experience Design
and co-organized with SERVICE DESIGN COLLEGE, in
collaboration with IBM and the Ellen MacArthur Foundation.

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Until when can teams register?
Teams can register until January 14, 2022. They will have until Friday January 21, 2022 (11:59:59 PM CET) to submit their research proposal(s). We expect that the preparation for a proposal will take at least a few weeks.
Can I enter the challenge alone?
You cannot participate as an individual student. You need to be part of a team of 4 to 7 members.
Is there any limitation on the number of members in a team?
Yes. The team needs to have at the least 4 team members and no more than 7 team members. All team members have to be students.
I am not a Service Design student. Can I enter the challenge?
Yes, you can. You need to be part of a multidisciplinary team, preferably with at least one design student.
Is there an age limit for entering the challenge?
No, there are no age restrictions, as long as you meet the criteria about student status.
Can a team submit more than one research proposal?
Yes a team can submit more than one research proposal, but you should submit each proposal separately.
What happens to our ideas, materials, etc.?
As a participant in the challenge you will retain intellectual property ownership of all your challenge submission ideas. There is no transfer of intellectual property rights to any third party as a condition of participating in the challenge. Please read our Official rules before submitting.